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On this page you will find genuine testimonials from some of James and Roses' many satisfied customers. As you can see from the comments we produce only the finest bespoke leather sofas
If anyone is considering buying a sofa from these guys. DO NOT HESITATE. They are absolutely brilliant. Proper furniture built to last, great designs, amazing service and after sales. Why buy ropey sofas from shocking salesmen in big warehouses when you can get superior everything from these guys? Barry, Croston - March 2014
Good morning all at James and roseSuite arrived yesterday and blew us away. Mandie could not bear to look in anticipation as your 2 delivery guys brought it in. She needn't have worried. It's a stunning piece if furniture. What a pleasure it has been to do business with you. From the initial phone call, visit to show room, walk round workshop, advice on colours, delivered on time by 2 guys who were so passionate and enthusiastic about your products and our suite. British at its best. I'll tell everyone. It's fantastic. We sat and just looked at it last night over a glass if wine. Didn't even put the tv on. 2 happy customer. Thank you. Phil and Mandie, Preston - March 2014
Thank you so much to James and Rose for our amazing new sofa. Tony and his team were so fantastic – they made the sofa exactly as I wanted it, it was made to measure for our house and we were able to choose the exact fabric that we wanted.Everyone that comes to my house comments on it and the service by James and Rose was incredible.I couldn’t be happier and I thoroughly recommend James and Rose to anyone. Peter Andre - Feb 2014
Hello Tony,Just a quick line to say a big quick thank you for the two Sofa’s you delivered Saturday that look great. Congratulations on having what must be a great company as it certainly produces great products, thank you. Simon, Guildford - Jan 2014
I ordered an Elizabeth sofa in Midnight Harbour. Tony sent his team to check a four-seater would fit into our house before we ordered it. Everything about the service was amazing, from communication, to delivery to receipt of the final product.The delivery team turned up exactly when they said they would each time. I absolutely love the sofa. It was great value for money, it is well made and designed and super comfy and supportive and looks fantastic in the space we wanted it for. Thanks very much. Saving up for a matching ottoman now. Michelle, Surrey,JAN 2014
just want to say, that I am really proud about my new furnitures.
Thank you very much! I got them yesterday.
I made the right decision about the leather, sizes and designs.
I am very satisfied about the work and the quality.
I want to share my experiences with other potential customers.
Thank you very much again.
Stefan, Berlin, 2013
Dear Wendy and Tony,
I know I have already telephoned you to say how delighted we are with our Sofa and Cuddler, which arrived this morning, but I thought we would just email as well to reinforce the message. I am already wondering if we could also fit in a chair! This was a bit of a stab in the dark for us, but we were reassured by several conversations with Tony and numerous emails to Wendy. It took us forever to decide on our ”go your own way” fabrics, at one point we had swatches everywhere, but you bore with us until we got there eventually. We were also a little concerned when we had to hand over control of the placement of the fabrics to Tony but we should not have worried. The end result is exactly what we were looking for, it is stunning and at the same time elegant and we can’t wait to show it off to our friends.
For anyone who is hesitant about ordering without trying, don’t be, you’ll get exactly what you expect. Excellent quality and amazingly fast delivery for a bespoke product. We also had really good delivery team who brought it to N. Ireland, checked it out and removed all the packaging. One of them liked it so much he took photographs to show his wife!!
Joan and Jeff, Ireland, 2013
Hi Tony & Wendy
Just wanted to express our thanks and to say that we took delivery of our Sofa's this morning and love the quality and how much they have enhanced our home. The craftsmanship and design are second to none thank you. We will be highly recommending you to all our family and friends telling them how pleased we have been with your company from our visit to final delivery.
Thank you once again we love our new addition to our home.
Regards, John Atkins, Surrey, 2013
I wanted to purchase a patchwork sofa but needed it to match my recently decorated lounge. Thought i was going to have a challenge on my hands but not so with james and rose. Not only was i able to chose the colours and fabrics but also the exact size i wanted (they will virtually make any size you want) the result is spectacular. I cant express enough how pleased i am. it totally blends in with the room and the quality of fabrics and workmanship is superb. i can highly recommend. Thank you. Diane, Preston Lancashire, April 2013
Hi all at james and rose
Thank you for such a lovely bespoke sofa it is exactly what I was hoping for!! I will tell every one about you! Your delivery men where also great exceedingly....they were put slightly under pressure on their first job and handled it well. They Were polite and considerate. What more can a woman want. Thank you. Simone, London, April 2013
WE LOVE OUR NEW SOFA-BED! Thank you so much. It's gorgeous, so well made, great colour (a real technicolour dream) and so very comfy. The only downside is that our guests may never want to get up!! Your delivery guys were great too - I'll be sure to recomend to to anyone and everyone. Thank you, thank you, thank you and all the best for a great xmas. Fiona. London. December 2012
Have got the sofas and they look brilliant! I am really pleased with them, they are just as I hoped they would be. Living up here and ordering online is sometimes a worry as you can never be sure what you might get but I was not disappointed! Everyone has admired them. Many thanks for all your help. Kind regards. Julie. Shetland. January 2013
I am absolutely delighted with the Knightsbridge sofa I ordered from J&R Initially I was a little sceptical buying a sofa on line without trying it out first but both Wendy and Tony were extremenly helpful recommending fabric and reviewing dimensions. No hard sell - just good, honest advice. When the sofa arrived, it was exactly as described and very comfortable. I would not hesitate recommending J&R and purchasing from them again. Tarek, London, Aug 2012
Hiya, I would just like to let you know how impressed I am with the service received. From ordering to delivery. Sofa's are excellent, thank you so much. I would not hesitate to use your services again, or recommend you to anyone. From a very satisfied customer, Regards, Jackie & Peter Nicholls, Wigan, 2012
Furniture arrived safely and I am delighted. Absolutely fabulous! Please pass on my delight and thanks to all involved in design, making, sale and transport!! Service and communication has been excellent. Joy, Kirkcaldy Fife, 2012
I have just taken delivery of my patchwork sofa and stools, the pictures on the website were so good I decided to buy without seeing, They are beautiful, the colours havebeen stitched together to compliment each other and workmanship is second to none. Thank you to all involved in making this a pleasant purchase experiance,keep flying the flag for Britain. - Christine Sharp, Lincoln, 2012
The Albert 3 seater leather chesterfield that James & Rose made for us is brilliant. It's extremely comfortable (and chesterfields often aren't) as well as a thing of great beauty. We can't praise James & Rose highly enough. They are friendly, efficient, skilled craftsmen who deliver extraordinary value for money. Rosie Clement, France
Hi Tony and team,
just a note to say a huge thank you for our new sofa which we love. I had a very specific sofa in mind and could not find it anywhere until I came across the James and Rose website. We bought the four seater Empire in ebony with silver feet and studs and its just gorgeous! its really comfy sits perfectly in our living room and only took around 3 weeks to arrive. Don't be anxious about buying without seeing, which is what we did, as you will not be dissappointed! Tony instills confidence in your choice and his skills. Would def buy again. Thank you again Tony and team! (cats are confused as to why they are not allowed on the new couch, kids also confused as to why no food allowed on mummy's new couch!!!) Nia Morris and family, Oswestry, Shropshire
Having travelled up from South Wales to meet with Tony from James and Rose (a 4 hour trip!!) he quickly put us at ease with first a look at his sofa designs in his own home and then his workshop. He was extremely courteous and patient as we discussed our ideas and finally with his gentle help we came up with a Sofa design we love.
Once our order was taken We were regularly updated via e mail as to the status of our order. A week before Christmas our order was delivered. We were contacted the day before to confirm the time of our delivery.
Our sofas were expertly delivered and fitted in the new Conservatory with no problems or dramas so please pass on our thanks to your delivery team. The quality and workmanship is second to none and We are more than delighted by our new furniture and look forward to many years use.
We will highly recommend James & Rose and their high quality bespoke Sofa design service to friends, family and colleagues. In this day and age it's nice to actually find a company that delivers on its promises.
Thanks. Sam & Steve Magill, 2 x Bespoke Leather Sofas Cardiff, South Wales.
I was a bit unsure about ordering a sofa online, however when I received my two chesterfields I was more then delighted with the quality and service. I would certainly recommend James and Rose to anyone. And I would defiantly use this company again. Not only was I able to pick the date of delivery it turned up right on time. Thank you for such lovely furniture and great service. Jack Dodkin , London Dec'11
It´s seldom that something works so good between customer and vendor. Our two sofas are a little miracle. We ordered from another country, the sofas we wanted were not even in his range. But somehow he understood exactly what we wanted; he even put into words what we sometimes just had in our mind. We would love to recommend this company to everybody who is looking for new furniture. Tony is flexible, with wonderful ideas, does not promise anything that he cannot fulfil. A big thank you to you and staff. Marlene, Muncih September 2011
We have just received our custom made Chesterfield (Albert in Rimini). The changes we requested to the standard model have made it possible for us to have the sofa we would never have found in large retail outlets. Our sofa is slightly higher than the standard with a higher back rest. The finished piece is stunning. We are thrilled with then quality and craftsmanship. The level of service received during the ordering and construction process has also been incredibly professional. We are thrilled and would highly recommend James and Rose. Mr & Mrs De Lazio, Staines Essex, October 2011
We found James and Rose on EBay and were thrilled to find out they were based in Preston (10 miles from where we live). I phoned Tony in the afternoon and went to visit him at his Worksop about two hours later. Tony showed us several pieces he had made for his own home and let us sits on them to test the comfort and quality. We were really impressed. We ended up ordering the five seat (9ft) Chesterfield in crushed grey velvet and chose chrome feet. It arrived less than 2 weeks later. We are thrilled. Preston, September 2011
Thank you Tony for being so prompt, you delivered earlier than expected due to family gathering and we appreciate that. We love the sofa and we will definitely be ordering another one. Thank you again Joan and Alan Newton, Robin hood's bay, August 2011
We opted for a dark brown leather 5 seat and a 2 seat cuddle chair & ottoman in Stone crushed velvet with matching cushions. With an almost modern & soft twist on the original style Chesterfield this combo looks fantastic in our living room. The build quality is second to none and we are convinced our new sofa will outlive us (we are only in our 30s!) All this at a very reasonable price we cant recommend James & Rose and Tony enough. We spotted James & Rose on the internet and instantly fell in love with the design and look of their Chesterfields. We took the 2hr+ drive to Tonys house to sit on them and check for comfort, there really was no need! They are super comfy with a high enough back giving great support. One thing I love when lying down you dont sink and roll into it like most sofas but it keeps you nice and straight, fantastic! We opted for dark brown leather 5 seat and a 2 seat cuddle chair & ottoman in Stone crushed velvet. All this at a very reasonable price we cant recommend James & Rose and Tony enough. Richard & Leah.Nottingham, June 2010
5 star service, 5 star sofas and a brilliant price as well! Couldn't ask for more. We have bought two very large sofas made to our exact requirements and to meet our demanding deadlines and are absolutely delighted. We are about to order some footstools as we love the sofas so much. A big thank you to Tony and your team. June 2011
So the big question for you is do you want an impersonal Harrods/John Lewis piece of furniture at what would undoubtedly be double the price or Tony to start from scratch and make a piece of beauty that will last a lifetime. I made my choice and am delighted with the outcome; Tony was a pleasure to deal with from start to finish and delivered when i needed so the decision is now yours. Sacha from Bramley in Surrey, May 2011
From start to finish Tony has provided excellent service and great communication. Our sofas were personally delivered by him today and well worth the short wait for bespoke furniture. Our sofas not only look amazing, but they are probably amongst the comfiest we have tried. We took a gamble and bought sofas on the internet without physically seeing or buying-once we decided on fabric-thanks for your patience Tony, the gamble has paid off. We are very pleased and VERY happy to recommend buying in confidence. April 2011
We had to be patient, but it paid off. Last week our furniture arrived. We love it! It is of the highest standard. The container shipping went excellent. Every piece was crafted in wood. The moving company on this end was very good. I got updated several times by email. And phone. Once the shipment was custom cleared, it was delivered the next day. We are very happy with our furniture. Thank you very much Tony and Wendy. We will recommend your work here in Canada. Janny, Canda, March 2011
Tony, just want to thank you so much for our beautiful snuggler, we are so pleased with it. It's exactly what we wanted and it looks so good in our lounge. The craftsmanship is excellent and the service was first class throughout. We wouldn't hesitate to recommend you to anyone else and we will be back to purchase a matching footstool in the not too distant future. Many thanks Jane MacManus, March 2011
We ordered two sofas and a chair from the empire range, and have had them a week now. They are absolutely fabulous, the quality is excellent, and we are over the moon with them. We did all the ordering via telephone and email. And found it to be easy and stress free. We would definitely order from Tony again, and would have no hesitation recommending him to family and friends. We have asked Tony to cover to re-cover a chair that has been in the family for four generations, after seeing the quality of his work. York, Feb 2011
We cant recommend Tony enough. We recently took delivery of a fantastic bespoke Elizabeth sofa in a beautiful midnight blue fabric. Tonys service is second to none. He showed us around his workshop, took the time to explain the build process and materials he uses, advised us on materials and style and kept us up to date as the sofa was being built. The sofa itself is stunning, unique and so comfortable. We are so happy with the sofa that weve ordered a matching Ottoman. Thanks again Tony. Allan & Rachel, Liverpool, Febuary 2011
WE HAVE JUST TAKEN DELIVERY OF A VICTORIA SOFA AND MATCHING OTTOMAN.BOTH MADE IN OLD ENGLISH TAN LEATHER .THEY ARE DEVINE.WE COULDN'T HAVE HOPED FOR BETTER, SERVICE EXCELLENT.DELIVERY TIME BETTER THAN THE HIGH STREET. HOPING TO GET A MATCHING COMPUTER CHAIR NEXT.WONDERFUL SERVICE THANKS TONY. Pauline, Chesire, Jan 2010
Stunning sofas. Excellent communication. Excellent delivery service. Tony really does provide a top class product and service. Thank you. Jan 2010
I live in Ontario, Canada and I ordered a Victoria 5-seater, a cuddler and an ottoman. Communication was excellent; Tony was always willing to help with making choices, sending leather samples and pictures. He managed to get me a really good shipping quote. We are very excited and can't wait till the furniture arrives. I will update this later. Janny, Jan 2010