We would like to take this opportunity to send our best wishes to all of our clients and followers during this time of uncertainty caused by the ongoing world health crisis. The health of everyone in our nation and across the world is of paramount importance. We at James and Rose have taken all the necessary steps to promote a healthy environment for both our staff, and clients.
We are taking the necessary precautions to ensure that all our office staff, our production team and delivery teams are being kept safe and well. We are following guidance from the Government and public health officials and will continue to monitor the changes as they happen.
With that in mind we have taken the decision to suspend production at our workshop for the currently advised 3 week period.
We tried to keep production open for as long as we could, whilst following all the government guidelines and advice but for the safety of our staff and clients at this junction we have had to put it on hold. A number of our key suppliers have also done the same making it impossible to continue working.
During this time, James and Rose will still be available for all enquires and orders. Our sales teams are still available to discuss any potential new order from ourselves and we will advise realistic lead times. We are also taking a number of steps to make it easier for you to place an order.
This will effect our current production schedule. We have advised all our clients and we will work to get outstanding orders produced as quickly as possible on resumption of business. If you have an order in place with us, looking at the current guidance we are expecting a 3 week delay - but this may increase. We will keep all of our existing clients informed.
Should any of our clients wish to discuss their order, please call us on 01772 702855
So you have somewhere to rest your feet, whilst the world gets back on its....
As predominantly an online retailer, we are very well equipped to deal with orders at a distance. We will ensure your order is correct through constant communication at every step of the process. We also offer unparalleled guarantees so you can be sure your sofa is correct on delivery (https://www.jamesandrose.co.uk/our-guarantees).
We are also introducing a number of measures when it comes to the placing of orders, we will be offering:-
More attractive pricing - we will work out the best possible unique quote for your order
Negotiable deposits - we can be flexible when it comes to the deposit amount you pay to secure
Interest Free Credit - take a load of your mind with 0% APR
Realistic lead times - we will constantly be in contact to advise and we can have the sofa ready when you are
If you have any questions please call us on 01772 702855 and we can happily discuss any and all issues. James and Rose will be constantly monitoring the latest information and should there be any changes to the above we will advise you via social media platforms.
Wendy and Tony Reynolds
James and Rose